Personally Identifiable Information
You can view our website and read most of the information contained herein without giving us any personal information. We do not collect personal information from users without their permission. On some pages of our website, we may collect personal information that you provide us when you purchase our products or request certain information about our products. Each of these pages on our website is clearly designed as a form with fields clearly labelled. On these forms, we clearly indicate or request information that we need to fulfill the request. We use the information we collect to fulfill your request.
It is our policy not to resell the information you give us.
When you purchase products we will keep a history of your purchases. We use this information to process your orders and to better assist you when you contact us. When you return previously purchased merchandise or request a refund or exchange, you will be asked to give your name, address, phone number and the reason for the return. We collect this information to help prevent fraud and assist us in determining quality control issues.
How Secure is my Personal Information on the Innovations Golf E-Commerce Site?
The security of the information regarding your order is very important to us. To protect the security of your online order information, we use the 256-bit Secure Socket Layer protocol, which encrypts information you enter. Our payment processor is PaypalPro ensuring the highest level of security for your payment.
No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from unauthorized access, use or disclosure, Innovations Golf cannot ensure or warrant the security of any information you transmit to us on our website.
Please note that Innovations Golf must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you.
Non-personally Identifiable Information
This is information that does not by itself identify a specific individual. We may collect this information in a number of ways on our website, including, but not limited to, how you use our website, such as page requests, browser type, operating system, average time spent on our site, the frequency and duration of visits, and your source IP address. We use this information to monitor and improve our sites.
Our website uses a technology called "cookies". A cookie is a tiny element of data that our sites can send to your browser, which may then be stored on your hard drive so we can recognize you when you return.
Most browsers can be configured to either notify you when websites create cookies or to disallow the creation of cookies. Refer to the documentation that came with your browser or the online help files supplied with your browser for instructions that will allow you to better control how cookies are written to your hard disk.
Should you decide not to accept cookies from our sites, you will limit the functionality we can provide when you visit our sites. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart and proceed to Checkout.
Google AdWords Remarketing
AdWords Remarketing is a Remarketing and Behavioral Targeting service provided by Google. It connects the activity of Innovations Golf with the Adwords advertising network and the Doubleclick Cookie. Innovations Golf displays interest-based advertising on third-party websites using information you make available to us when you interact with our sites, content, or services.
You can opt out of the cookie tracking here: http://google.com/settings/ads/onweb/optout?hl=en
Third Party Links
Innovations Golf provides links to third-party websites as a convenience to the user. The inclusion of any link does not imply our endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information.
How to Contact Us
We want to assure you that Innovations Golf is dedicated to protecting your privacy. You can contact us or otherwise communicate your privacy concerns:
#108-11480 Blacksmith Place
Richmond, BC V7A 4X1
Toll free: 800-883-8301